Tech help for homes & businesses · Comox Valley
Computer trouble? Help comes to you.
Computer running slow? Printer refusing to print? Internet that drops out in the back bedroom? Someone comes to your house, sorts it out, explains what happened, and gives you a solution.
Most home visits $79.99–$159.99
- Comox Valley local
- No surprise bills
- 7 days a week, by appointment
- Patient, plain-English help
What's covered
If it plugs in, has a screen, or connects to the internet
Chances are it's covered. These are the ones people call about most.
How it works
Three simple steps
Call or text
Say what's going on in your own words. You don't need to know what anything is called. "It makes a noise and then stops" is a perfectly good description.
Help comes to you
Your kitchen table or your shop counter, at a time that suits you. Nothing to unplug, nothing to carry out to the car, nowhere to drive.
Everything explained
What was wrong, what was done, and how to spot it next time, gone over as many times as you like, and you're welcome to call if anything acts up again.
Two kinds of help
Help at home. Support for business.
Whether you need help getting technology working at home or keeping your business running smoothly, Local Tech Solutions provides practical, hands-on support from someone who understands both the technology and the people using it.
For your home
Technology that just works
Computers, Wi-Fi, printers, phones, tablets, smart TVs and more: fixed, set up, secured, or explained in plain English and at your pace.
From everyday troubleshooting to new device setup, online safety, and one-on-one lessons, get the help you need without leaving home.
Most home visits fall between $79.99 and $159.99. You'll get an estimate before the visit, and we stop and ask before any extra work.
For your business
IT support without the big-company runaround
Computers, Wi-Fi, networks, Microsoft 365, printers, devices, security, email, and day-to-day technology problems, sorted without the jargon.
From one-time troubleshooting to ongoing support, get practical, on-site help from someone who understands your business.
One-time fix or ongoing IT support: the first hour on-site is $99.99. If a website, app or automation follows, the visit fee is credited in full toward it.
The difference
Why people call
Nothing to unplug, nowhere to drive
Help comes to your house or your shop. No carrying a tower out to the car, no dropping it off at a repair counter and waiting three days.
Explained so it makes sense
Fixing the computer is the easy part. Making sure you understand what happened is the job.
You'll get an estimate before the visit
Call or text and describe the problem. You'll get an estimate before anything is booked. Most home visits fall between $79.99 and $159.99. You'll get an estimate before the visit, and we stop and ask before any extra work.
Reviews
What customers say
5.05 out of 5 starson Google
5 out of 5 stars
“I was ready to throw my printer out the window. Instead I searched up Mani from Local Tech Solutions who saved my printer from an untimely death. Mani was quick to answer my call and we made an appointment for early the next day. Mani was prompt, friendly and knowledgable and fixed the issue quickly. The price was right for solving this problem and I am very happy. I recommend Mani if you have computer related issues that need attention right away.”
Sita T. · Google review
5 out of 5 stars
“Cheap and best IT services in town.”
Agya Pal S. · Google review
Local support from a real person
Meet the person behind the help
Mani Fateh, owner of Local Tech Solutions, brings 10+ years of experience in IT and technical support to homes and businesses across the Comox Valley: computers, Wi-Fi, printers, phones, and everyday technology.
When you contact Local Tech Solutions, you get straightforward help from someone who takes the time to understand the issue properly: a proper assessment of what's going wrong, a fix wherever possible, and a plain explanation of what was done and what to do next.
Modern. Reliable. Human.
Service area
Areas covered
- Courtenay
- Comox
- Cumberland
- Royston
- Merville
- Union Bay
- Black Creek
- Campbell River
- Fanny Bay
- Bowser
- Qualicum Beach
- Oyster River
Not on the list? Call and ask. Usually yes. A small travel fee may apply outside Courtenay and Comox.
Common questions
Before you call
Most home visits fall between $79.99 and $159.99. Call or text and describe the problem, and you'll get an estimate before anything is booked. If something more turns up, we stop and ask before any extra work.
No. Help comes to you. That's the whole idea: no unplugging a tower, no carrying it to the car, no leaving it at a counter for three days.
You don't need to know the right words. Describe it however makes sense to you, and it'll get worked out from there. That describes most callers.
Often, yes. Call or text and describe it. If it's quick, we'll tell you. If it needs hands on the device, you'll get an estimate for a visit or a remote session.
You won't be left wondering. If it's urgent and can't be fitted in, you'll be told who can help instead. A useful pointer beats a job held on to too long.
Fixing a computer means being signed in to it, so the protection is in what gets done, not what can be seen: nothing copied onto other equipment, nothing kept afterwards, nothing outside the job opened. The privacy page explains it all.
Yes. Your old computer isn't wiped as part of the move, so the originals stay put as a safety net. You sign a short authorization first, and everything gets checked together before anyone leaves.
Yes, many problems can be fixed remotely. Home remote help is $44.99 for up to 30 minutes (most sessions $44.99–$89.99). Business remote help is $59.99 for up to 30 minutes (most sessions $59.99–$119.99).
Yes. First hour: $99.99 — diagnosis, and a fix where one's possible in that time. After the first hour, $99.99/hour in 30-minute blocks, and we check with you first. If a website, app or automation follows, the visit fee is credited in full toward it. The business page has the detail.
Visits are by appointment, any day of the week. Call or text to book a time. You'll get a realistic idea of timing right away.
Home visits: paid at the end of the visit (cash, e-transfer, Visa, Mastercard). Remote help: paid before the session ends. Business: invoiced after the visit, due within 7 days. Prices in Canadian dollars, plus applicable taxes.
Let's get it sorted
Call or text — you don't need the right words, just describe what's going on.