Plain English · Your pace · Ask anything
Tech help for seniors, in your own home
Having trouble with a computer, phone, tablet, printer or Wi-Fi? We'll come to you, sort it out, and explain what happened in plain English.
Take all the time you need. Ask as many questions as you like. You'll get an estimate before the visit.
Serving Courtenay, Comox, Cumberland and nearby communities.
Sound familiar?
The technology problems people call about
Whatever yours is, it's almost certainly been seen before.
- “My computer has gotten so slow.”
- “The printer worked yesterday and now it doesn't.”
- “I got an email saying my account is locked. Is it real?”
- “I want to video call my grandkids but can't figure it out.”
- “My internet doesn't reach the back bedroom.”
- “I can't get Netflix working on the new TV.”
- “My apps keep updating themselves and now I can't find anything.”
No need to unplug anything
Your technology stays right where it is.
No carrying a computer to a repair shop. No unplugging cables and trying to remember where they go. No waiting days to get your device back.
We come to your home and work with your actual computer, your Wi-Fi, your printer, and your setup, so we can solve the problem where it actually happens.
And before we leave, we'll make sure you understand what was done and feel comfortable using everything again.
Meet the person behind the help
Local help from someone you can get to know.
I'm Mani, the owner of Local Tech Solutions. I've spent 10+ years working in IT and technical support, and now I bring that experience directly to homes across the Comox Valley.
I'm based right here in Courtenay, and Local Tech Solutions is a registered BC business.
You can learn more about me, my experience, and how I handle your privacy before you decide to book a visit.
Registered BC business
Local Tech Solutions is a registered business in British Columbia.
Based in the Comox Valley
Local Tech Solutions is a Comox Valley business, not a call centre or a franchise run from somewhere else.
Learn to use your technology with confidence
One-on-one lessons at your kitchen table
Want to get better at using your phone, computer or tablet? We'll sit down with you and show you how to do things step by step, using your own device.
Emails, photos, video calls, online banking safety, Microsoft Office, Google apps, or something completely new: we'll go at your pace.
No classroom. No group. No embarrassment about asking the same question twice.
Ask about multiple lessons when you call.
Stay safe online
Confidence, not worry.
Scams and fake emails can look incredibly convincing. You shouldn't have to be afraid of using your computer or phone just because of them.
We'll show you what to look for, help you strengthen your account security, set up protections like MFA where appropriate, and explain what to do when something doesn't look right.
Want a simple written checklist for your setup? Just ask, and we'll send one after the visit for $19.99. If a suspicious message comes along later, call or text us and we'll take a look.
No panic. No embarrassment. Just a straight answer.
Reviews
What customers say
5.05 out of 5 starson Google
5 out of 5 stars
“I was ready to throw my printer out the window. Instead I searched up Mani from Local Tech Solutions who saved my printer from an untimely death. Mani was quick to answer my call and we made an appointment for early the next day. Mani was prompt, friendly and knowledgable and fixed the issue quickly. The price was right for solving this problem and I am very happy. I recommend Mani if you have computer related issues that need attention right away.”
Sita T. · Google review
5 out of 5 stars
“Cheap and best IT services in town.”
Agya Pal S. · Google review
Common questions
Before you call
How much will it cost?
Most home visits fall between $79.99 and $159.99. Call or text and describe the problem, and you'll get an estimate before anything is booked. If something more turns up, we stop and ask before any extra work.
Do I have to bring my computer in?
No. Help comes to you. That's the whole idea: no unplugging a tower, no carrying it to the car, no leaving it at a counter for three days.
Not very good with technology?
You don't need to know the right words. Describe it however makes sense to you, and it'll get worked out from there. That describes most callers.
Can I just ask a quick question?
Often, yes. Call or text and describe it. If it's quick, we'll tell you. If it needs hands on the device, you'll get an estimate for a visit or a remote session.
What if you're busy or away?
You won't be left wondering. If it's urgent and can't be fitted in, you'll be told who can help instead. A useful pointer beats a job held on to too long.
Is it safe to let you see my computer?
Fixing a computer means being signed in to it, so the protection is in what gets done, not what can be seen: nothing copied onto other equipment, nothing kept afterwards, nothing outside the job opened. The privacy page explains it all.
Can you move my files to a new computer?
Yes. Your old computer isn't wiped as part of the move, so the originals stay put as a safety net. You sign a short authorization first, and everything gets checked together before anyone leaves.
Can you help without coming over?
Yes, many problems can be fixed remotely. Home remote help is $44.99 for up to 30 minutes (most sessions $44.99–$89.99). Business remote help is $59.99 for up to 30 minutes (most sessions $59.99–$119.99).
How soon can you come?
Visits are by appointment, any day of the week. Call or text to book a time. You'll get a realistic idea of timing right away.
How do I pay?
Home visits: paid at the end of the visit (cash, e-transfer, Visa, Mastercard). Remote help: paid before the session ends. Business: invoiced after the visit, due within 7 days. Prices in Canadian dollars, plus applicable taxes.
Not sure what's wrong? That's okay.
Call or text and tell us what's happening in your own words. You don't need to know what the problem is called. We'll help you figure out the next step.