Services · Comox Valley
Remote tech help, Comox Valley
Quick fixes over the phone and screen share, with no visit needed. You can see everything we do on your screen, and you can end the session whenever you like.
Quick answer: Yes. Local Tech Solutions helps with this at your home in Courtenay, Comox, Cumberland and across the Comox Valley. Home: $44.99 covers up to 30 minutes. Call or text +1 (778) 817-1033.
Sound familiar?
Good for
If your problem is on this list, remote help is a good fit.
- Software problems and programs that won't behave
- Email and account issues, like sign-ins and passwords
- Settings that need changing and you can't find them
- Updates that are stuck or confusing
- Quick questions while you're looking at the screen
- Printer setup on a computer
Not suited for
- Hardware problems, like a broken screen or a dead laptop
- Wi-Fi dead spots
- Anything that needs hands on the device
These are better as a home visit. Call or text and we'll help you work out which is right.
How it works
What a visit looks like
Call or text to book a time
Describe the problem in your own words. Remote help is by appointment, any day of the week.
We help you connect securely
We'll walk you through connecting for the session. You can see everything we do on your screen.
It's fixed, or you'll know what's needed next
We fix it where we can. If we can't, we'll tell you plainly what the next step is.
Staying safe
We'll never call you out of the blue asking to access your computer. Remote sessions only happen when you've contacted us first.
Pricing
What it costs
Home: $44.99 covers up to 30 minutes. Most sessions $44.99–$89.99. If it's going to take longer, we'll give you an estimate before we continue. Payment by e-transfer or card before the session ends. If it can't be fixed remotely, we'll tell you, and what you've paid is credited toward a home visit. Business: $59.99 covers up to 30 minutes. Most sessions $59.99–$119.99. Invoiced after the session, due within 7 days. If it can't be fixed remotely, the fee is credited toward an on-site visit. Prices in Canadian dollars, plus applicable taxes.
Questions
Quick answers
Is remote help safe?
Remote sessions only happen when you've contacted us first. You can see everything that happens on your screen, and you can end the session whenever you like.
What if it can't be fixed remotely?
If it can't be fixed remotely, we'll tell you, and what you've paid is credited toward a home visit.
What if it takes longer than 30 minutes?
If it's going to take longer, we'll give you an estimate before we continue.
How do I pay?
Payment by e-transfer or card before the session ends.
Ready to get it sorted?
Call or text and describe what's going on in your own words. You'll get an estimate before the visit.